IMPORTANT INFORMATION – Food Allergies & Plant-based Kitchen: Grail Springs cannot safely accommodate all food allergies. We are not equipped to deal with severe allergies, special needs, medical diets, custom meal plans, nor food preferences and sensitivities. Because we are a plant-based facility, our chefs work extensively with protein-rich foods such as but not limited to: peanuts, almonds, cashews, hazelnuts, pecans, pine nuts, pistachio, walnuts, pumpkin seeds, sesame seeds, soy, tofu, tempeh, beans, legumes, wheats, grains, corn and night-shade vegetables. The kitchen facility is limited in size with limited staff, and cannot provide a separate area to prepare a meal whereby cross-contamination can be eliminated. Therefore we do not ensure our kitchen is nut-free and we are not equipped to administer EpiPen. .
Daily Menu: Grail Springs provides a set daily menu, consisting of plant-based meals with gluten-free options.
All-Inclusive Package Policy: All of our packages are thoughtfully designed to include delicious plant-based meals as part of the full retreat experience. Guests are welcome to bring their own snacks or personal food items to enjoy in their room. Please note that package pricing cannot be adjusted or modified if meals are declined or unused. Thank you for your understanding and for helping us maintain the integrity of the Grail Springs experience.
If you have further queries please call us at 1-(888) 936-8346. If food is a concern, your reservation may be canceled within 24 hours without penalty
Contact Us
Reservations Open 7 days ~ 8am to 8pm EST
Check-in: 4pm Check-out: 12pm
Closing Time: 8:30pm (all check-ins must arrive prior to closing time)
Call Toll-free: 1 (877) 553-5772
or
1 (800) 482-2301
Text line +1 (613) 777-7175
International Calls: +1 (613) 332-0154
Fax: 1-613-332-6302
Grail Springs Retreat
2004 Bay Lake Road
Bancroft, Ontario CANADA
K0L 1C0
Email: reservations@grailsprings.com (we do not accept reservations via email)