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reservations & general information


Reservation Centre is open 8am to 8pm

  • +1-613-332-0154           Local
  • +1-877-553-5772           Canada & US
  • +001-613-332-0154      International Calls
  • +1-613-332-6302           Fax
  • reservations@grailsprings.com

ADDRESS: 2004 Bay Lake Rd, Bancroft, ON  K0L 1C0, CANADA  for directions click here 

Check-in: 4pm  Check-out: 12pm

We cannot accommodate check-in OR check-out days on Saturdays. Thank you for your understanding.

BOOK ONLINE  Confirmation letter will be emailed within 24 hours.

CANCELLATION POLICIES & CONDITIONS  Reservations may be cancelled within 24 hours of making a reservation without penalty. We do not provide travel cancellation insurance. Please click link below if you feel you need to purchase cancellation insurance:

PURCHASE CANCELLATION INSURANCE FROM MANULIFE

PRE AND POST ARRIVAL TIPS CLICK HERE

ONLINE HEALING ARTS REQUESTS: Book additional treatment session ahead of your arrival.

Group Bookings: We are unable to facilitate group bookings as we are dedicated to the goals and achievements of the individual.

Maximum persons per room is three.

Guests must be 16 years of age or older.