reservations & contact information


Temporary Closure of Services until June 12th, 3pm. This date represents the current mandated date by the Ontario Government. We will continue to provide updates.


Phone Centre is currently open Tuesday and Friday from 10am to 1pm.

1-613-332-0154 or Email reservations@grailsprings.com - Monday to Friday

What happens if you have a reservation in the near future?

Each Friday we will post an update with regards to our tentative opening date. This will change based on the government mandates in this time of emergency. Our office will continue to email those individuals whose reservations falls within the extended closure dates. We ask for your patience and understanding as we are a small family run business and we must all work through this together. Grail Springs will automatically push your reservation to a credit that honours any special offer or seasonal rate. As a thank you for your trust and assistance to work with us, Grail Springs will add a complimentary spa credit for each reservation upon your return.  Thank you for your patience and understanding. Stay safe and love the ones you're with.
~ The Grail Management Team


+1-613-332-0154           Local
+1-877-553-5772           Canada & US
+001-613-332-0154      International Calls
+1-613-332-6302           Fax

reservations@grailsprings.com

BOOK ONLINE  Confirmation letter will be emailed right away, followed by a call from Reservations during regular office hours. 

CANCELLATION POLICIES & CONDITIONS 
Reservations may be canceled within 24 hours without penalty.

ADDRESS: 2004 Bay Lake Rd, Bancroft, ON  K0L 1C0, CANADA
for directions click here 

pre and post arrival tips

fill in on-line SPA form to book additional SPA TREATMENTS. Reservations will send you a confirmation within 48 hours.

Group Bookings: We are unable to facilitate group bookings as we are dedicated to the goals and achievements of the individual. We thank you for your understanding.

Maximum persons per room: The number of persons limited to a room with two queen beds is three persons.