reservations & general information
Reservation Centre is open 8am to 8pm
- +1-613-332-0154 Local
- +1-877-553-5772 Canada & US
- +001-613-332-0154 International Calls
- +1-613-332-6302 Fax
ADDRESS: 2004 Bay Lake Rd, Bancroft, ON K0L 1C0, CANADA for directions click here
Check-in: 4pm Check-out: 12pm
We cannot accommodate check-in OR check-out days on Saturdays. Thank you for your understanding.
BOOK ONLINE Confirmation letter will be emailed, followed by a phone call from Reservations during regular office hours.
CANCELLATION POLICIES & CONDITIONS Reservations may be cancelled within 24 hours of making a reservation without penalty. We do not provide travel cancellation insurance. Please click link below if you feel you need to purchase cancelation insurance:
ONLINE SPA REQUESTS: Book additional spa treatments ahead. Reservations will send you a confirmation within 24 hours.
Group Bookings: We are unable to facilitate group bookings as we are dedicated to the goals and achievements of the individual.
Maximum persons per room is three.
Guests must be 16 years of age or older. Guests under 18 years of age must have parental permission to partake in activities and spa.