travel protocols for covid-19

Protocols are as follows:

  • Privacy Act: No personal health information about employees shall be divulged. Guests must refrain from asking staff members about personal health information.
  • Guests understand that while walking through public hallways or standing in common areas that social distancing is required. 
  • Guests experiencing symptoms will be required to return to their room and call for assistance.
  • All areas have a pure air cleaning system with HEPA filter and UV light .
  • Saunas and Thermal Circuit is open ~ max 2 persons who share same accommodations.
  • Indoor yoga class resumes, max 14 guests per class

+1-613-332-0154           Local
+1-877-553-5772           Canada & US
+001-613-332-0154      International Calls
+1-613-332-6302           Fax

reservations@grailsprings.com

BOOK ONLINE  Confirmation letter will be emailed right away, followed by a call from Reservations during regular office hours. 

CANCELLATION POLICIES & CONDITIONS 
Reservations may be canceled within 24 hours without penalty.